Shipping and Returns

SHIPPING

Domestic orders receive free shipping. We ship domestic packages out every Monday and Thursday.  All domestic orders ship via USPS or UPS. International orders will ship by DHL or USPS international every Monday. Shipping may not be available in all countries. Ginew is not responsible for lost or stolen shipments when delivery is confirmed by carrier. For custom leather orders, please allow 4-6 weeks for delivery.

COVID-19 update: No shipping services are currently guaranteeing delivery dates. If you select any rush shipping method, you may or may not receive your package in that window of time. 

 

RETURNS

Unworn products may be returned or exchanged free within 15 days of customer receiving. Afterwards, a 50% re-stocking fee will apply. All sales of reduced priced items are final. Shipping charges will not be refunded. No returns on worn items. Goods deemed to be defective by Ginew will be exchanged free of charge. Customer will be responsible for all shipping on exchanged items.