Shipping and Returns


We ship domestic packages twice a week.  All domestic orders ship via USPS or UPS. International orders will ship by DHL or USPS international. Shipping may not be available in all countries. Ginew is not responsible for lost or stolen shipments when delivery is confirmed by carrier. 

COVID-19 update: No shipping services are currently guaranteeing delivery dates. If you select any rush shipping method, you may or may not receive your package in that window of time. 

Route Package Protection: Ginew currently partners with Route as an option for additional package insurance. 



Unworn products may be returned or exchanged free within 15 days of customer receiving. Afterwards, a 50% re-stocking fee will apply. All sales of reduced priced items are final. Shipping charges will not be refunded. No returns on worn items. Goods deemed to be defective by Ginew will be exchanged free of charge. Customer will be responsible for all shipping on exchanged items.